EDUCATION

Master of Arts, Higher Education and Student Affairs
May 2017

New York University | New York, NY

Bachelor of Science, Telecommunications
August 2014

University of Florida | Gainesville, FL

WORK EXPERIENCE

Assistant Director of Admission

University of the Pacific | Stockton, CA
August 2017 - Present

  • Develop addmission projections, incoming class profiles, and identify school/college implications for enrollment to shape a talented, diverse, and academically prepared freshman class of students.
  • Cultivate interdependent partnerships with external pipeline programs serving underrepresented students such as KIPP, Puente, Umoja, and EOP’s, among others to create direct pathways to Pacific Collaborate with internal programs/departments serving continuing students at Pacific (such as MESA, CIP, SUCCESS TRiO, Promise Scholars, Veteran Services, Intercultural Affairs, El Centro, and African American/ Back Student Success) to advance student engagement with outreach and recruitment.
  • Establish and maintain external partnerships with community-based organizations to create signature events hosted at Pacific such as the Black Student Union (BSU) Breakfast, ENOV8 STEM Conference, and Youth Leadership Conference
  • Collaborate on enrollment marketing and communications to reach underrepresented students who might consider Pacific by increasing visibility and visitations to key counties; deepening outreach to LBGTQIA, veteran, first-generation, Latinx, Black/African American, Native American, and Southeast Asian communities; and improving marketing material with multilingual and multicultural content
  • Build rapport with on-campus constitutes (e.g., faculty, financial aid, bursar, and registrar) and act as an admission liaison for the Pacific Black Alumni and Latino Alumni Association
  • In collaboration with the Director of Community College Partnerships and Associate Director of Undergraduate Recruitment, strategize and execute a recruitment plan for schools/colleges serving high concentrations of college-ready and ethnically diverse students
  • Ability to operate several databases (Salesforce, Visit Days, PeopleSoft, and Banner) and understand parameters for running reports, monitor goal progress, and use data to make effective decisions in recruitment territory management
  • Serve as Enrollment Management representative on the University Diversity Committee, Education Equity Committee, and Diversity Leadership Team Open Forum

Financial Aid Counsler

New York University | New York, NY
July 2015 - May 2017

  • Advise students and families on college financial planning, financial aid, and admissions processes through presentations and personal counseling
  • Maintain and monitor students satisfactory academic progress for state and federal financial aid eligibility Assist with training and supervision of 20+ newly hired temporary staff members regarding financial aid policies and procedures
  • Manage high-call volume phone system as well as consult with various University offices (Admissions, Registrar, Housing, and Bursar) and external agencies to resolve financial aid related issues for various student populations (e.g., first generations, low income, undocumented, HEOP, graduate, and international students)
  • Assess, award, and verify students financial aid to determine accurate amounts while ensuring the University complies with institutional, federal, and state aid regulations
  • Assist with developing NYU’s Financial Education Program from the ground up which helps to promote financial awareness to students and families as well as create healthy financial consumer habits

Application Reader for Undergraduate Admissions

New York University| New York, NY
November 2016 – May 2017

  • Read and evaluate application files for admission and scholarship determination which includes reviewing student’s academic record, standardized test scores, letters of recommendation, and any other supplemental material to render a holistic admission decision based on professional judgment
  • Exercised professional judgment and discretion to make first level recommendations to NYU Admission Committee based on prospective applicants’ qualifications per admissions guidelines
  • Responsible for knowledge of all academic programs and eligibility requirements for 11 NYU schools and colleges

Admission Counselor

Keiser University | Fort Lauderdale, FL
August 2014 – May 2015

  • Advised prospective students through the college application and admission process by evaluating their skills, interest, and career goals
  • Explained academic programs and answered any inquiries regarding applications, enrollment, and payment methods such as financial aid, scholarships, military/veteran tuition assistance, and corporate reimbursement
  • Assisted with planning a comprehensive strategic recruitment campaign as well as plan all yield activities
  • Processed student applications to determine admission eligibility and worked with various department liaison to achieve student enrollment capacity
  • Coordinated on and off-campus informational sessions for prospective students, parents, high school guidance counselors, transfer coordinators, and education consultants
LEADERSHIP EXPERIENCE

Program Coordinator for Diversity, Equity, and Inclusion Initiatives

University of Pretoria | Pretoria, South Africa
June 2016 – August 2016

  • Developed and implemented intergroup dialogue programming ideas as well as advised student organizations
  • Provided leadership, outreach, strategic guidance, and support to students of color and other under-represented populations regarding campus diversity and inclusion issues
  • Worked collaboratively with the Associate Director of Multicultural Programs and Director of Student Affairs to develop equitable and impactful inclusive programming for students of color

Program Coordinator

New York University | Project College and NYU Liberty Partnership Program
September 2015 - May 2017

  • Guided 600+ underserved high school students on financial aid planning, assistance with FAFSA and CSS Profile, scholarship applications, as well as applications to SEEK, HEOP, EOP, and College Discovery programs
  • Trained and supervised 20+ financial aid workshop leaders across several New York City high schools
  • Served as a member of the forward planning committee to track quarterly progress and improve workshop curriculum based on collected qualitative and quantitative data
  • Assisted with planning YOU-NIVERSITY: Mapping Your Way to College conference sessions, meeting with presenters, and overseeing operational logistics for a well-attended conference curriculum based on collected qualitative and quantitative data
  • Guided 200+ underserved high school students and families through the financial aid and admissions processes
P R E S E N T A T I O N S

Adams, C. & Lootz, K. (2018, March). Oh, the Humanities! Presented at the University of the Pacific’s Western Association for College Admission Counseling Conference, Stockton, CA


Adams, C., Bean, N., & Sierra, K. (2017, February). Addressing the Student Debt Crisis: How to Develop a Financial Education Program at Your Campus. Presented at the New York University Student Affairs Conference, New York, NY